Returns & Refunds policy

1. Refund Eligibility

Refunds are available only under specific conditions and must be requested within the first 3 days from the date of purchase.

You may be eligible for a refund if:

• You attended the sessions and actively participated.

• You genuinely found the program misaligned with your expectations, despite completing the initial materials.

• You submit a valid refund request with a clear reason within the eligible time frame.

2. Non-Refundable Conditions

Please note that refunds will not be provided under the following circumstances:

• More than 3 calendar days have passed since your purchase.

• You have completed or accessed a significant portion of the content (live or recorded).

• You signed up under a non-refundable discounted offer or time-limited promotion.

• You fail to attend the sessions without prior notice or justification.

• You request a refund due to reasons unrelated to our service (e.g., schedule conflicts, change of mind, financial constraints after purchase).

3. How to Request a Refund

To request a refund, please send an email to administrator@thetradingacademy.site with the following details:

• Full Name

• Registered Email Address

• Payment Receipt or Transaction ID

• Reason for Refund Request

Our support team will review your request and respond within 5 business days.

4. Dispute Resolution

We aim to maintain fairness and protect both our learners and our brand integrity. If a refund request is denied and you still have concerns, we encourage open communication for a mutual resolution.

5. Contact Information

For questions about this policy or to start a refund request:

📧 administrator@thetradingacademy.site
🌐 www.thetradingacademy.in